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12-Month Limited Manufacturer’s Warranty
Recommended Work Wear Safety Shoes (“Work Wear”) footwear products are warranted against defects in workmanship and materials. If within 12 months of purchase, a defect occurs in a recommended Work Wear footwear product as the result of normal use in its intended environment; Work Wear will repair the defect or exchange the product. The amount of the credit will be determined in Work Wear’s sole judgment.
If a recommended product defect occurs as the result of normal use in the intended environment within 6 months after purchase, Work Wear will repair the defect or issue a store credit for the purchase price. If a recommended product defect occurs as the result of normal use in its intended environment after 6 months of purchase, Work Wear may, at its option, issue a fair and reasonable credit up to but not exceeding 50% that can be applied to the purchase of Work Wear Safety Shoes footwear products. Recommended product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit. This warranty is available only to the original purchaser and is not transferable. No adjustment will be given without the original receipt of purchase. You must return your recommended footwear product to a Work Wear Safety Shoes Superstore or SHOEMOBILES®.
DISCLAIMER: The limited warranty relating to recommended Work Wear Safety Shoes footwear products is in lieu of any other express warranty. No agent, employee or representative of Work Wear Safety Shoes has any authority to bind Work Wear or its affiliates and subsidiaries to any affirmation, representation or warranty concerning recommended Work Wear branded footwear products, except as stated herein. Work Wear shall not be liable for any consequential or incidental damages.
This limited product warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Any implied warranties shall be effective for a period not exceeding 12 months from the date of purchase. Some states do not allow manufacturers to impose time limitations on certain implied warranties, so the above limitation may not apply to you.
30-Day Comfort Guarantee
Select footwear (meaning specific styles and not all styles) come with a 30 day comfort guarantee provided by the original manufacturer. If during the first 30 days, you are not satisfied with the comfort of your guaranteed footwear, Work Wear will exchange the purchase, no questions asked. No adjustment will be given without the original receipt within 30 days of purchase. You may return your footwear to any of our Work Wear locations; Stores, SHOEMOBILES® or customer experience department. Limit one exchange per customer.
30 day comfort guarantee is provided by the original manufacturer for featured memory foam insoles.
No Returns on worn shoes
Please test out your new safety footwear on carpet or a clean floor. This will ensure you get the chance to check for the best fit before wearing them at work. We are happy to exchange any new and unworn footwear that is returned in the original packaging.
Questions? Please call our Customer Experience Department at (800) 820-0073 or contact us if you have questions or concerns and we will do whatever we can to help.
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